Wes runs the machine and reads it back to front — coil before compartments, duct before element, the failing stage of a washer with the water on — with the meter clamped and the panel off. The house gets read as well: the outlet under a compressor start, the water, the salt, the duct the builder installed. The numbers go in the ledger, not just the conclusion.
Can I get someone today?
Usually, on a weekday, if the machine is a refrigerator that has gone warm or a dryer that has gone cold — those sit at the front of the day. Anything else gets a slot on its run that Wes will keep.
Do you work on my brand?
Yes. Whirlpool, GE, LG, Samsung, Bosch, Sub-Zero, Wolf, Viking, Miele, Maytag, Frigidaire, Kenmore — anything in the kitchen, from a paneled column to a 1980s top-loader. Wes is independent and holds no factory authorizations; he says so instead of hinting otherwise.
Will you bill my home-warranty company?
No. You are the customer, the slip and the ledger go to you, and whatever you do with them afterward is your business.
Can the slip change once you start?
Not on its own. It is one written number, shown before a tool is lifted. If the panel reveals something the once-over could not see, the work stops, and you decide whether a new slip gets written.
Will you tell me to stop spending on an old machine?
In writing, when the arithmetic says so. Wes sells no appliances, so a retire verdict has nothing behind it but the numbers — and plenty of old machines get the reverse verdict: a fifty-dollar part and another ten years.
Do you deal with property managers and associations?
Constantly. A ledger page per unit, slips a board can file or an owner can approve by text, lockbox visits, and rental turnovers timed to check-out on the islands and downtown.
How far does the map go?
Twenty-five minutes from Long Point Road: all of Mount Pleasant, Daniel Island and Clements Ferry, the Isle of Palms, Sullivan’s, the peninsula, Hanahan. Awendaw, Goose Creek, Summerville, West Ashley and James Island are past it, and Wes will say so rather than book a slot the van cannot keep.
What do you need from me on the phone?
A phone number, the ZIP, the street, which machine, what it does. Add the model number and a photo of any code and the right part rides along; downtown, say where the van can stop.
Do you clean dryer ducts or do plumbing?
The stretches of duct a brush gets to from the machine end or from the hood get brushed and re-measured on any dryer visit, and washer taps and hoses get exercised and swapped as part of the once-over. A duct buried in an attic or under a beach house, or a plumbing change, belongs to another trade, and the ledger names it.
On the van
A sealed-system verdict written honestlyRack out, door down, pump and arm in viewOne drain cycle watched before a pump is namedA blue flame on all five means the jets are rightBlower, manometer, hood — then the parts
Question not here?
Ask Wes — two minutes on the phone gets you a slot.
